Terms & Conditions
Last Updated: August 23, 2025
Please read these Terms & Conditions (“Terms”) carefully before engaging with Westview Accounting & Tax Services INC (“we,” “our,” or “Westview”). By accessing our website, scheduling a consultation, or engaging us for any professional accounting or tax-related services, you agree to be bound by the provisions set out in these Terms.
If you do not agree with any part of these Terms, you should refrain from using our services or website. These Terms apply to all clients, prospective clients, and visitors who interact with Westview Accounting & Tax Services INC, whether through in-person meetings, telephone communications, SMS messaging, email correspondence, or online platforms.
1. Scope of Services
Westview Accounting & Tax Services INC offers a comprehensive range of accounting and taxation solutions tailored to the needs of individuals, small businesses, and corporate clients. Our services include, but are not limited to:
Personal and corporate tax preparation
Tax planning and advisory
Bookkeeping
Payroll processing
GST/PST and compliance reporting
Assistance with CRA audits and disputes
Business registration and structuring
The specific services provided will be outlined in a mutually agreed-upon Engagement Letter, which may include special provisions, timelines, and deliverables unique to your situation.
While we strive to provide high-quality, accurate, and timely services, the successful outcome of any matter depends on factors beyond our control, including:
The accuracy of the information you provide
Changes in tax laws or regulations
Interpretations by government agencies (e.g., CRA)
2. Client Obligations
To enable us to serve you effectively, you agree to:
Provide complete, accurate, and timely information and documentation (e.g., tax forms, financial records, payroll details)
Respond promptly to inquiries or requests for clarification
Maintain your own copies of all documents you provide to us
Westview Accounting & Tax Services INC is not responsible for losses, penalties, or interest arising from incomplete, inaccurate, or delayed information provided by you.
3. Engagement & Agreement
Before professional services are provided, we will issue an Engagement Letter that outlines:
Scope of work
Deliverables
Timeframes
Fee arrangements
Together with these Terms, the Engagement Letter forms the complete agreement. If conflicts arise, the Engagement Letter takes precedence.
4. Fees & Payment Terms
Fees may be fixed, hourly, or service-package based.
Any changes to the agreed scope may result in additional fees, communicated in advance.
Payment is typically due upon receipt of invoice unless otherwise specified.
Services may be suspended if payment obligations are not met.
Overdue amounts may accrue interest in line with applicable laws.
5. Confidentiality & Data Security
We take confidentiality seriously. All information you provide is treated as confidential and will only be disclosed:
When required by law or regulatory authority
By court order
With your explicit consent
We implement reasonable technical, physical, and procedural safeguards. However, electronic communication (including email and SMS) involves inherent risks. While we take steps to secure your data, absolute security cannot be guaranteed.
6. Document Retention & Ownership
All original records you provide remain your property.
We may retain copies for professional, compliance, and reference purposes.
Upon request, original documents will be returned once services are completed.
A retrieval or administration fee may apply for copies requested after completion.
We recommend you retain secure copies of all records for statutory retention periods required by Canadian law.
7. SMS Messaging Program (A2P Compliance)
By engaging our services, you may choose to opt in to receive SMS messages from Westview Accounting & Tax Services INC, including reminders, deadline notices, and service updates.
Program Name: Westview Accounting & Tax Services INC SMS Alerts
Opt-Out: Text STOP at any time. A confirmation will be sent, and you will no longer receive SMS messages.
Rejoin: Sign up again through our website or client portal.
Help: Text HELP or email [email protected].
Carrier Liability: Carriers are not responsible for delayed or undelivered messages.
Message & Data Rates: Standard rates may apply. Message frequency may vary.
We comply with industry standards and A2P 10DLC requirements. Your SMS opt-in data and consent will never be shared with third parties for marketing purposes.
8. Liability & Disclaimers
We will perform services with due care and professional standards, but:
We do not guarantee specific outcomes (e.g., tax refunds, CRA rulings, appeal results).
Liability is limited to direct damages up to the amount of fees paid for the specific engagement.
We are not liable for indirect, incidental, or consequential losses (e.g., lost profits, penalties, or interest).
9. Termination of Services
Either party may terminate the engagement with written notice.
You remain responsible for payment of services rendered up to termination.
Additional charges may apply for document preparation, transfer, or return at termination.
Completed work up to termination will be provided once outstanding balances are settled.
10. Changes to Terms
We may update or modify these Terms at any time without prior notice. Updated versions will be posted on our website with a revised “Last Updated” date. Continued use of our services indicates acceptance of the updated Terms.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of the Province of British Columbia and the laws of Canada. Any disputes shall be resolved exclusively in the courts of British Columbia.
12. Contact Information
If you have questions about these Terms, please contact us:
Westview Accounting & Tax Services INC
Unit 201 – 1433 Lonsdale Ave
North Vancouver, BC V7M 2H9
Email: [email protected]
Phone: +1 (604) 765-1124
Website: westviewaccounting.com
Westview Accounting provides trusted accounting, tax, and bookkeeping services across North Vancouver and Surrey. We help individuals and businesses stay compliant, informed, and financially confident.