Privacy Policy
Last Updated: August 23, 2025
At Westview Accounting & Tax Services INC, your privacy is a priority. We are committed to handling your personal information with integrity, transparency, and respect. We comply with British Columbia’s Personal Information Protection Act (PIPA), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and telecommunications industry requirements under A2P 10DLC for SMS communications.
This Privacy Policy explains how we collect, use, protect, and share personal information when you engage with our firm or visit our website.
1. Our Commitment
We are dedicated to protecting your privacy. Whether you are a client, prospective client, or website visitor, we handle personal information responsibly and maintain safeguards to prevent unauthorized access, misuse, or disclosure.
2. Definitions
Business Contact Information: Work-related details such as name, title, business email, phone, fax, and address.
Employee Personal Information: Employee data related to employment, excluding normal business work product.
Personal Information: Any identifiable information about an individual, excluding publicly available business contact details.
3. Accountability
We take responsibility for all personal information under our control, even if handled by third-party service providers. Internal policies govern collection, access, retention, and disclosure practices.
4. Collection of Personal Information
We collect only the information necessary for legitimate business purposes, including:
Contact details (name, phone number, email, address)
Tax and financial information needed to deliver professional services
Communication preferences, including SMS opt-in consent
We normally collect data directly from you, unless otherwise permitted by law.
5. Aggregate & Technical Data (Cookies and Browsing Information)
When you visit our website, certain non-identifiable data (e.g., IP address, browser type, pages visited) may be collected automatically. This helps us improve performance and user experience.
Our website may use cookies to remember preferences and personalize browsing. Cookies cannot access your hard drive or compromise stored data.
For more information:
If you prefer, you may set your browser to block or restrict cookies.
6. Purposes of Data Use
We use your personal information to:
Deliver accounting, tax, and advisory services
Communicate updates, deadlines, and service information
Provide SMS alerts (with your opt-in consent)
Improve website functionality and marketing effectiveness
Comply with legal and regulatory requirements
We do not sell or rent your information to anyone.
7. Consent
We obtain consent for collection and use of personal information unless otherwise authorized by law. Consent may be withdrawn at any time, subject to legal or contractual restrictions.
8. Email & Unsubscribe
You may unsubscribe from marketing emails at any time by replying with UNSUBSCRIBE in the subject line.
9. SMS Messaging Program
If you opt in to SMS communications, you agree to receive service-related messages such as reminders and updates.
Program Name: Westview Accounting & Tax Services INC SMS Alerts
Opt-Out: Text STOP to unsubscribe (confirmation message will follow).
Rejoin: Opt in again via our website or client portal.
Help: Text HELP or email [email protected].
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
Message & Data Rates: Standard rates may apply; frequency varies.
10. Sharing of Information
Personal information may only be shared in limited, necessary circumstances:
With subcontractors providing essential support services (e.g., secure hosting, IT, customer service), under confidentiality agreements
When legally required by law, regulation, or court order
For SMS services, with approved providers or aggregators
Additional SMS Compliance Statement:
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes
Sharing with subcontractors in support roles is permitted
SMS opt-in data and consent will never be shared beyond what is necessary to deliver text message services
11. Access, Accuracy & Corrections
You may request access to your personal information at any time. We will respond within a reasonable timeframe and allow corrections where necessary.
12. Retention of Records
We retain personal information only as long as necessary to fulfill service, compliance, or legal obligations. Once no longer required, it will be securely deleted or anonymized.
13. Security Safeguards
We use administrative, physical, and technical safeguards to protect data. While no system is completely immune, we continually review our processes to maintain strong security.
14. Complaints & Dispute Resolution
If you have concerns about how your personal data has been handled, you may submit a written complaint to us. If unresolved, you may contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC).
15. Children’s Privacy
We do not knowingly collect information from minors. Anyone under 18 should obtain parental consent before providing personal information.
16. External Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
17. Updates to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
18. Governing Laws
This Privacy Policy is governed by the laws of British Columbia and Canada, including PIPA, PIPEDA, and A2P 10DLC compliance standards.
19. Contact Us
For privacy-related inquiries, please contact:
Westview Accounting & Tax Services INC
Email: [email protected]
Westview Accounting provides trusted accounting, tax, and bookkeeping services across North Vancouver and Surrey. We help individuals and businesses stay compliant, informed, and financially confident.